\n"+ "You are viewing the results of your search.\n"+ "You may also choose a product category from our \n"+ "storefront to find the item you are looking for.\n"+ " Here are some search tips that can help make your searches more effective:

\n"+ " Use the Search By... field to search by either product description (e.g. \"catheter\") or \n"+ " product code (e.g. \"H4124\"). By default, the search is set to search by product description.\n"+ "

If you enter a search string with more than one word, the search \n"+ " results will only show items that have all of your search words in the description. You should \n"+ " only enter one product code when you are searching by product code. Of course you can enter a partial\n"+ "code. For example, searching for product code \"H4\" will result in all items with product codes beginning\n"+ " with \"H4\".

Note: All searches are case insensitive.\n"; } else if ((HelpContext.indexOf( "onlineshop" ) != -1) && (HelpContext.indexOf( "onlineshop" ) != -1) ) { DirectoryLevel = 2; winHeight=500; text= "Help - Online Shop

\n"+ "You are in the online shop.\n"+ " Currently you may order products from \n"+ " Hollister and Convatec, as well as our two exclusive brands, SG3 and Amici.\n"+ " You may choose a product category from our \n"+ "storefront or use the search function at the top left of the page. By setting the Search By... field, you may \n"+ "search either by product description or product code. \n"; } else if ( HelpContext.indexOf( "home" ) != -1 ) { DirectoryLevel = 1; text= "Help - OstomyWeb.com

\n"+ "Welcome to OstomyWeb.com. \n"+ "Please choose one of the links in the Site Map, which is on the left \n"+ "side of your browser. \n"; } else if( HelpContext.indexOf( "ViewCart" ) != -1 ) { DirectoryLevel = 2; winHeight=500; text= "Help - View Cart

\n"+ "You are viewing the contents of your\n"+ " shopping cart. Any item can be removed from your cart by clicking the 'Remove' button.\n"+ " The 'Empty Cart' button will remove all items from your shopping cart. If you have completed\n"+ " your shopping, click the 'Checkout' button to submit your order.\n"+ " To go back to the previous page, press your browser's 'Back' button. To go to the main\n"+ " online store page, press the 'Storefront' button.\n"; } else if( HelpContext.indexOf( "Checkout" ) != -1 ) { DirectoryLevel = 2; winHeight=650; text= "Help - Checkout

\n"+ "From the 'Checkout' page \n"+ " enter your personal and shipping information. All fields marked with an '*' are\n"+ " required. If your personal and shipping information is the same, check the box\n"+ " marked 'Shipping and billing address are the same' and you will not have to re-enter the information.\n"+ " Once all the required information has been filled in, press the 'Next Step'\n"+ " button to proceed to the next step of the checkout where you will be given the\n"+ " opportunity to verify that all the information was correctly entered.\n" + "

NOTE: Checkout cannot proceed if your shopping cart is empty.\n"; } else if( HelpContext.indexOf( "ConfirmOrder" ) != -1 ) { DirectoryLevel = 2; winHeight=550; text= "Help - Confirm Order

\n"+ "From the 'Confirm Order' page \n"+ "the shipping and payment information will be displayed for your confirmation. \n"+ "Carefully ensure that all the information was correctly entered. To change any information, press your browser's 'Back' button.\n"+ "If the information is correct, and you are ready to submit your order, press the 'Submit Order' button.\n"+ "Clicking the 'Submit Order' button will send all the information to us for processing. \n"; "Once we have received your order, we will contact you to retrieve your payment information. \n"; } else if ( HelpContext.indexOf("Order") != -1 ) { DirectoryLevel = 2; winHeight=400; text= "Help - Order Sent

\n"+ "Your order has been sent to OstomyWeb.com. \n"+ " You will find an order number on this page. Please record it as it will be referenced\n"+ " in all future contact with us concerning your order. Thank you for your patronage!\n"; } else if ( HelpContext.indexOf("excl") != -1 ) { DirectoryLevel = 1; text= "Help - OstomyWeb.com Exclusives

\n"+ "Select one of our exclusive products \n"+ "listed here for a more detailed description. You may jump to another section of our website by using the Site Map on the \n"+ "left side of your browser. Visit our \n"+ "Online Shop to purchase items directly through your browser.\n"; } else if ( HelpContext.indexOf("sg3") != -1 ) { DirectoryLevel = 1; text= "Help - OstomyWeb.com Exclusives - SG3

\n"+ "You are now viewing the SG3 webpage \n"+ "in our exclusives section. SG3 is a pouch deodorant available only from OstomyWeb.com. \n"+ "Fill out the form to receive a free SG3 sample. You may also order SG3 products from our \n"+ "Online Shop.\n"; } else if ( HelpContext.indexOf("amici") != -1 ) { DirectoryLevel = 1; text= "Help - OstomyWeb.com Exclusives - Amici

\n"+ "You are now viewing the Amici webpage \n"+ "in our exclusives section. Amici Intermittent Catheters are available only from OstomyWeb.com. \n"+ " You may order Amici Intermittent Catheters from our \n"+ "Online Shop.\n"; } else if ( HelpContext.indexOf("prodlist") != -1 ) { DirectoryLevel = 1; text= "Help - OstomyWeb.com Manufacturer Listing

\n"+ "You are now viewing a listing of product brands we carry.\n"+ "A link to each manufacturer's webpage is provided when applicable.

Currently you may order items from Hollister\n"+ " and Convatec, as well as our two exclusive brands, SG3 and Amici, from the "+ "Online Shop.\n"; } else if ( HelpContext.indexOf("contact") != -1 ) { DirectoryLevel = 1; text= "Help - OstomyWeb.com Contact

\n"+ "You are now viewing the OstomyWeb.com\n"+ " Contact page. Use this page to send us your comments or questions. This page also lists our\n"+ "phone and fax numbers, as well as our address.\n"; } else if ( HelpContext.indexOf("ShopFaq") != -1 ) { DirectoryLevel = 2; winHeight=350; text= "Help - Shopping FAQ

\n"+ "This page displays the Frequently \n"+ "Asked Questions about our Online Shop.\n"; } else { DirectoryLevel = 2; text= "Help - Topic Does Not Exist

\n"+ "No help written for this topic.\n "; } if (DirectoryLevel == 1) //this means that the user was on a page that was inside public_html 1st level { templ1 = "

\n"+ " - Click to view your shopping cart.
\n"; templ2 = " - Click to check out the contents of your shopping cart.
\n"; templ3 = " - Click to view help for the page you are viewing.
\n"; } else //this means that the user was on a page in the 2nd level directory under public_html (e.g. onlineshop) { templ1 = "

\n"+ " - Click to view your shopping cart.
\n"; templ2 = " - Click to check out the contents of your shopping cart.
\n"; templ3 = " - Click to view help for the page you are viewing.
\n"; } HelpText=header+text+templ1+templ2+templ3+footer; OpenHelpWindow(HelpText); } function OpenHelpWindow(HelpText) { helpWin = window.open("","","height="+winHeight+",width="+winWidth+",directories=no,toolbar=no,resizable=no,menubar=no,scrollbars=1"); helpWin.document.write(HelpText); helpWin.document.close(); } //-->